AI can recite the law.What about judgement?
The job was never looking up the law. It is knowing how to apply it. Reading what people are really asking for. Knowing who to bring into the room. Seeing the complaint before it is made. Getting a reluctant business to do the right thing without becoming the office traffic warden.
How much of thatcan a machine do today?
Some of it, probably. Nobody has measured which parts. The tests that exist ask a model to recite the law. None of them put it in the room.
Where would you lean on it?Where must you never?
The honest answer decides what the profession looks like in five years. Guessing is not good enough, and neither is a demo.
Frontier AI models, and an experienced DPO where one has sat the case, are given the same case files and the same questions in the same order, and are marked the same way, with the method in the open. It publishes where the technology is strong and where it is weak.
The marketing director wantsto email 40,000 lapsed customersby Friday.
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